Privacy Policy Overview
At Laptop Repair Course, we respect your privacy. This plain-English policy explains how we protect your information while you learn to master hardware repair. We only collect what's necessary to provide our training, secure your progress, and help you succeed.
What We Collect
We gather specific data points to ensure your learning experience is seamless and secure.
Account Information
To create your student profile, we collect your name, email address, and login credentials. This allows you to track your progress across our HD video lessons and access your certificates.
Payment Details
When enrolling in our courses, we collect billing info. Note: We use secure payment processors; we never store your full credit card numbers on our servers.
Usage Data
Technical info like IP addresses and device types to optimize video playback quality for your specific hardware.
Cookies
Small files that help us remember your preferences and keep you logged in while you study.
How We Use Your Data
Your information is used strictly to power your learning journey and provide support.
Course Delivery
We use your profile data to manage your access to step-by-step HD video lessons, ensuring you can pick up exactly where you left off on any device.
Student Support
When you reach out for help with a repair technique, we use your contact info to provide personalized guidance from our real instructors.
Legal & Security
To prevent fraud, comply with tax laws, and ensure our platform remains a safe community for all DIY enthusiasts.
Improvements
Analyzing anonymous usage patterns helps us decide which new hardware repair tutorials to film next based on student demand.
Marketing (Opt-in)
With your permission, we'll send you tips on essential tools or special offers on advanced repair modules.
Your Rights & Choices
You are in control of your personal information. Here is how you can exercise your rights.
Access Your Data
You have the right to request a copy of the personal information we hold about you. We will provide this in a structured, commonly used format so you can take it elsewhere if you wish.
- Request a data export via your dashboard
- Verify which third-parties have access
- Receive your data within 30 days
Keep Info Accurate
If your email changes or you find an error in your profile, you can update it instantly in your account settings or ask us to do it for you.
Delete Your Account
You can request that we delete all your personal data. Note that this will also remove your access to purchased courses and progress history.
Opt-Out Anytime
Every marketing email we send includes an "Unsubscribe" link. You can also manage notification preferences directly in your profile settings.
Our Security Practices
We treat your data with the same care we treat a high-end motherboard. Security isn't just a feature; it's the foundation of Laptop Repair Course.
Encryption
All data transmitted between your browser and our servers is protected by high-grade SSL encryption.
Access Control
Only essential personnel have access to student records, and all access is logged and monitored.
Regular Audits
We conduct internal security reviews to identify and patch vulnerabilities before they can be exploited.
Submit a Privacy Request
Updates & Effective Date
We keep our policy current to reflect changes in our services and privacy laws.
Policy Update
Enhanced descriptions of our HD video delivery platform and data retention periods for student progress tracking.
GDPR Alignment
Updated user rights section to provide clearer steps for EU/UK students to access and manage their personal data.
Effective Date
Original publication of the Laptop Repair Course Privacy Policy for our online community.