At Laptop Repair Course, we believe in building relationships based on honesty and clear communication. These legal pages are written in plain English to ensure you understand exactly how we operate, how we protect your data, and what you can expect from our world-class training.
We value your privacy as much as we value a perfectly soldered connection. We only collect the data necessary to provide you with the best learning experience, and we never sell your personal information to third parties. We keep your data secure and give you full control over it.
We collect your name and email address when you enroll, payment details (processed securely by our partners), and technical data like your IP address to ensure our course platform runs smoothly on your device.
Your data is used to manage your account, track your course progress, and send you important updates about your training. We retain your information for as long as your account is active or as required by UK law for financial records.
You have the right to access, correct, or delete your personal data at any time. If you have any privacy-related questions, simply reach out to our support team, and we'll handle it personally.
When you enroll in the Laptop Repair Course, you receive a personal, non-transferable license to access our video lessons and materials. Access is granted for the duration specified at the time of purchase. Sharing login details is strictly prohibited to protect our community.
You agree to use the skills learned responsibly. While we teach you how to repair hardware, you are responsible for following safety protocols and using the correct tools. We expect all students to interact respectfully within our community forums.
All video content, diagrams, and text are the intellectual property of Laptop Repair Course. You may not download (unless explicitly permitted), record, or redistribute our lessons. We've put thousands of hours into this training—thank you for respecting that.
Laptop repair involves delicate components and electricity. While our instructors provide expert guidance, we are not liable for any damage to your hardware or injury resulting from your repair attempts. Always work in a safe environment.
We want you to be 100% satisfied. We offer a 14-day "Change of Mind" refund period, provided you have not viewed more than 25% of the course content. This ensures you can see the quality of our HD lessons before fully committing.
To request a refund, simply email [email protected] with your order number. No robotic forms—a real human from our team will process your request within 3-5 business days.
Once a refund is processed, your access to the course portal, community forums, and any downloadable resources will be automatically deactivated. You are welcome to re-enroll at any time in the future.
Laptop Repair Course is an online educational platform dedicated to empowering individuals with practical hardware skills. We are a UK-registered business operated by experienced technicians who believe in the right to repair.
1 Temple Avenue, Temple, London EC4Y 0HA, United Kingdom
+44 203 011 2609
[email protected]
Please direct all formal legal inquiries to our registered office address via recorded delivery.
Have a question about our policies or your enrollment? Our instructors are ready to assist you personally.
Simply send an email to our support team with the subject "Data Access Request". We will provide a full export of any personal data we hold about you within 30 days, free of charge.
If you've consumed the majority of our training material, we cannot offer a refund as the knowledge has already been shared. However, if you're unhappy with the quality, please talk to us—we want to make it right.
Our instructional diagrams are for student use only. If you'd like to feature our content in a publication or blog, please contact us for written permission and licensing terms.
Updated our data retention policy to better align with the latest UK GDPR guidelines and improved clarity on third-party payment processing.
Added specific terms regarding the percentage of course content viewed to ensure fairness for all students.
Enhanced our intellectual property protections and added community guidelines for our new student forum.
First publication of our comprehensive legal framework for the Laptop Repair Course launch.
How we notify you: If we make material changes to any policy, we will notify all active students via email and place a prominent notice on the course dashboard.