David Miller
Lead Instructor & Founder
With 15 years in component-level repair, David oversees all technical curriculum and personally handles complex motherboard inquiries.
Get in Touch with Our Expert Instructors
Whether you're stuck on a motherboard repair or have questions about our curriculum, we're here to help. We typically respond to all inquiries within 24 hours during our support hours (Mon-Fri, 9am - 6pm GMT).
Real Human Support
No bots, just experts.
Send Us a Message
Fill out the form below and one of our instructors will get back to you with the guidance you need. We aim to reply within one business day.
Why Contact Us?
- Personalized troubleshooting for your specific laptop model.
- Expert advice on tool selection and part sourcing.
- Direct access to the creators of the Laptop Repair Course.
Visit or Reach Out Directly
Phone Support
+44 203 011 2609
Mon-Fri: 09:00 - 18:00 GMT
Our Support Journey
We’ve streamlined our process to ensure you get the help you need without the wait. Here is exactly what happens when you reach out.
01
Submit Your Form
Fill out our contact form with as much detail as possible. If it's a technical issue, mention your laptop's exact model number.
02
Instructor Triage
A real repair instructor reviews your query. We don't use automated bots; your message is read by someone who knows hardware.
03
Expert Reply
We reply with specific resources, video links from our course, or a direct answer to solve your hardware roadblock.
04
Follow-up Call
If the issue is complex, we may schedule a brief call or video session to walk you through the repair step-by-step.
Quick Answers
How do I request a refund?
We offer a 30-day money-back guarantee. Simply email [email protected] with your order number and reason for the request.
I've lost my course access, what now?
Use the "Forgot Password" link on the login page or email us. We'll verify your account and restore access within hours.
Do you offer 1-on-1 coaching?
Our premium students get access to weekly Q&A sessions. For specific individual coaching, please inquire via the contact form.
Ready to Start Repairing?
Join thousands of students who are already saving money and building skills with our step-by-step video training.
The Humans Behind the Screen
When you reach out, you're talking to people who spend their days with a screwdriver in hand. Meet our lead support instructors.
Sarah Chen
Student Success Manager
Sarah ensures every student has the tools and access they need. She’s your first point of contact for account and billing support.
Marcus Thorne
Hardware Specialist
Marcus specializes in modern Ultrabook and MacBook repairs. He handles the majority of technical "how-to" questions from our community.
"We believe repair is a right, not a privilege. Our goal is to make sure you never feel stuck during your learning journey."